Refund Policy

Our commitment to transparency and fairness in billing.

24-Hour Money Back Guarantee

We offer a 24-hour money back guarantee for all new hosting services. If you are not satisfied with our performance within the first 24 hours, you can request a full refund.

Non-Refundable Services

Domain registrations, dedicated servers, and custom quotes are non-refundable due to the nature of the resource allocation.

Refund Process

To request a refund, please open a support ticket on our Discord or email us at contact@zeroxhost.space. Refunds are typically processed within 3-5 business days.

Abuse Policy

Services suspended due to violations of our Terms of Service (e.g., resource abuse, illegal content) are not eligible for any refund.